Our services portfolio is the most comprehensive in the industry  

Ensuring our solutions and services meet the complex needs of utility organizations is vital to our success and yours.  For this reason, PDSI offers the most comprehensive services to your organization to ensure you are supported throughout the life of your product and relationship with us.     

Our service offerings include

Business-focused training at our facility  

• Obtain focused training at our training facility located at our industry headquarters in the heart of Southern California.  We set the industry standard by offering configuration training at our site.  While we can and do provide onsite training at our customer locations, we believe there are distinct advantages to initial training at our facility.  It allows our customers to focus, without daily job distractions, in a comfortable learning environment using the latest in information technology   

Implementation services

• Collaborate with us to begin crafting your unique TeleStaff solution according to business needs.  Discovery, needs assessment, project planning, database build, configuration, testing, training and go live support are all part of our 'best practice' implementation process   

Consulting services   

• Maximize the use of your solution through the expertise and knowledge our consultants.  Our team of specialists all have scores of configurations under their belts and have provided consultations and guidance to client organizations of all sizes and in all sectors

Educational services

• Take advantage of our various methods of delivering product and technical knowledge about TeleStaff.  We employ the latest web-based training tools, offer training at our state-of-the-art facility, provide onsite training, as well as self-help and phone-assisted support methods  

Account management services

• Attain guidance from a dedicated Customer Account Manager from the onset of your product acquisition - throughout the life of your product and relationship with PDSI 

Support services

• Rest assure that once your TeleStaff solution is live, your organization will be supported by one of the finest support centers in the utilities industry.  We offer several support methods including online self-help, phone-assisted support as well as remote support for direct troubleshooting

Contact a Sales Representative today for an immediate quote and implementation plan.