Designed to solve everyday workforce scheduling and call out inefficiencies
Problems relating to daily scheduling, crew callout and messaging cause labor and operational inefficiencies that impact your workforce and the organization's bottom line. Traditionally, power organizations have relied heavily on very resource-intensive, paper-based processes to manage workforce scheduling and callouts. Not only is this a daunting process to manage on a daily, weekly, monthly and yearly basis, but prone to errors that put organizations at risk for liabilities and unreliable service.
The TeleStaff Crew Scheduler and Messenger product suite is designed for the power organizations including utilities involved in energy, gas or water distribution, as well as generation plants to help solve the problems related to inefficient workforce management.
By automating everything from daily scheduling and callouts to routine workflow, communications, and compliance, the TeleStaff suite helps organizations save significant time, use resources more efficiently, and increase profitability
Features and Benefits
Scheduling and Roster Management
- Creates and maintains regular schedules, rotations, and rosters for 27x7 staffing scheduling the right employee to work or on deployment every time
Crew callouts and messaging
- Combines built-in communication functionality with an unrivaled staffing engine capable of scheduling employees and contacting them via touch-tone phone, e-mail or pager
Emergency Notification
- Identify and notify available employees using multiple communication methods such as touch-tone phone, e-mail or pager
Overtime
- Allocates overtime opportunities within a controlled and automated environment ensuring fair and impartial scheduling
Integration
- Acts as central hub for scheduling data and imports/exports appropriate third-party systems such as Payroll and Human Resource solutions
Compliance
- Applies organizational policies, collective bargaining agreements, labor laws, and other regulatory constraints when making every staffing decisions and processing requests
Time tracking, leave and accruals
- Uses virtually any unlimited number of working and non-working codes to track time and exceptions helping to manage time more efficiently and ensuring compliance
Highly configurable COTS (commercial-off-the-shelf) solution
- Supports the most complex scheduling environments able to automate any organization's operations without the need for costly customization
Reporting and auditing
- Provides several detailed reports for auditing purposes analyzing a variety of dynamic work information such as costs associated with overtime costs, payroll, exceptions, daily staffing status and many more
Self-service access
- Employees can request time-off, check their schedules, pay reports and accruals, sign up for work or respond to overtime opportunities through the Internet, intranet PC, touch-tone phone or pager - automating many routine work interactions among employees and supervisors
Enterprise solution
- Delivers a solution for the entire organization offering a complete view of each area's scheduling landscape
Contact a Sales Representative today for an immediate quote and implementation plan.